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Non payment If the account was suspended for exceeding bandwidth you can either wait for the end of the month to auto-reset or pay to increase your monthly bandwidth. If the account was suspended for non-payment the owner needs to pay the bill and all outstanding charges in full. (A RESTORE FEE OF $50 WILL APPLY) If the account was suspended for send spam the account will not be re-activated until the offending computer is checked for viruses and/or the email account is terminated. If the account was suspended for fraudulant use the account will not be re-activated for any reason and is locked permanently. Please log into your account at SJWEB and read your messages or check your email account. |